Returns & Exchanges
At Yoho Lifestyle, we want you to love your fashion finds, which is why we offer a hassle-free 15-day return and exchange policy for all unworn items with tags attached. Whether it is a fit issue or a change of heart, our streamlined process ensures your satisfaction remains our top priority.
Return Process
- 1.Initiate Request
Log into your Yoho Lifestyle account, navigate to your order history, and select the item you wish to return or exchange to receive a Return Authorization.
- 2.Package the Item
Place the item in its original packaging with all brand tags, labels, and the invoice included to ensure the product remains protected during transit.
- 3.Handover to Courier
A representative from our logistics partner will arrive at your doorstep within 48 hours to collect the package and provide you with a pickup receipt.
- 4.Quality Check & Refund
Once the item reaches our warehouse and passes a quality inspection, your refund or exchange will be processed within 5-7 business days to your original payment method.